Frequently Asked Questions

Ordering

  • Once you schedule a consultation with us, you will receive an order intake form via the email you provided. Complete this form with your respective event details, preferred flavors, guest count, and inspiration photos. We'll contact you to discuss your vision, confirm availability, and provide a custom quote.

    Keep in mind your order is not booked simply after submitting the form. Your event date will be officially reserved only after you receive your order confirmation and the required deposit has been paid.

  • Wedding Cakes: 4–12 months in advance

    Custom Celebration Cakes: 2–4 weeks in advance

    Cupcakes & Dessert Tables: At least 2 weeks in advance

    We occasionally accept last-minute orders based on availability.

  • A 50% (or greater) non-refundable booking deposit is required to reserve your event date. Orders totaling $100 or less must be paid in full at the time of booking.

    Your remaining balance (final payment) is due 14 days before your event unless otherwise stated in your contract.

  • Small changes may be made before production begins. Once your order is in production, changes may not be possible.

    If you think you need to cancel your order, please refer to our Terms & Conditions tab in the website footer for our cancellation and refund policy.

Wedding & Custom Cakes

  • We offer a range of services that are included in our wedding packages, including cake tastings, delivery and on-site setup. We can design custom cakes inspired by your wedding colors, flowers, invitations, venue, and overall style. While we strive for precise color matching, but exact replication of reference images is not guaranteed. Digital screens, photographic lighting, and filters alter how colors appear online compared to real life. Additionally, cake icing, fondant, and food colorings are unique mediums that develop differently based on mixing, humidity, and time.

    By finalizing your order, you acknowledge that inspiration photos serve as a guide only and that minor color variations may occur. For the closest possible match, we recommend providing a physical color swatch (such as a fabric or paint sample) during your consultation.

  • We offer a range of services that are included in our custom cake packages, including custom designs and a variety of choices for flavors, fillings and frosting (see Menu tab for options). We're happy to use inspiration photos to understand your style, but every cake is handcrafted as a unique creation. We do not make exact copies of another artist's work.

    While we specialize in artistic custom cakes, including sculpted and specialty designs such as 3D cakes, we cannot accept every request due to high detail, tight time limits, or certain items needed that are too hard to find. Pricing also depends on the complexity of the design.

  • We proudly serve a wide range of businesses/organizations, including but not limited to:

    • Corporate Events

    • Schools

    • Churches

    • Nonprofit Organizations

    • Community Festivals/Vendor Events

    • Employee Appreciation Events

    • Holiday Parties

    • Fundraisers

  • We offer flexible pricing based on project type and complexity. See our comprehensive price model document by clicking on the Menu tab in the website header.

    After an initial consultation, we’ll provide a transparent quote with no hidden costs based on your personal customization needs.

  • We love showcasing our work! Unless otherwise requested, Ingrid's Tasty Treats may photograph completed desserts for our portfolio, website, and social media platforms.

  • Yes! Pickup instructions will be provided after your order is confirmed and delivery is available throughout the surrounding area. Delivery fees vary based on distance, venue access, and setup requirements.

  • Yes! Every dessert is baked fresh for your order using premium ingredients and made with care to ensure exceptional flavor and lasting quality.

  • Please let us know about any allergies before placing your order. While we do our best to accommodate requests, our kitchen handles common allergens including wheat, eggs, dairy, soy, peanuts, and tree nuts.